Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Contact us via phone, email, or other communication methods
• Book our services

This information may include:

• Name and contact details (phone, email, address)
• Service preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication history with our team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

We use your information to:

• Provide and improve our gardening services
• Respond to your inquiries and requests
• Schedule appointments and service visits
• Send newsletters and marketing communications (with your consent)
• Process payments and maintain billing records
• Comply with legal obligations
• Analyze website usage to improve user experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, email services, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie consent banner or your browser settings. For detailed information, please see our Cookie Policy.

6. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Withdraw consent for processing
• Request deletion of your data (subject to legal requirements)
• Object to processing for direct marketing

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: